Mark K.

Etsy is nothing but a scam wrapped in a nice website. My credit card was used fraudulently to charge $231 for merchandise from a vendor listed as twistedsisterC processed by Etsy. Etsy processed the credit card without address verification or a CVV which is unconscionable. I sent an e-mail to *******@etsy.com as instructed on the Etsy website with a promised response of 24 hours. I followed up with additional e-mails and filed a case complaint verbally with Etsy at which time they promised a 24 to 48 hour response. It has not been 7 days and 6 days respectively with no response. I just called and told it could take up to 3 weeks but that I wouldn't be receiving a response because I don't have an "Etsy Account." Obviously they have no business ethics, no concern for their sellers and certainly no grasp on reality if they think I am going to open an Etsy account so that I can get a response to fraud. Obviously Etsy is only interested in revenue and will let all problems be duked out between buyers and sellers without protecting either. This company has no integrity!

I am in the US. I attempted to pay an invoice from Belgium using Euros. When I called up the appropriate screen and entered 552 Euros, the screen gave me the option of using PayPal to convert the currency from US Dollars to Euros (total of $702), it gave me the option to have my Credit Card company do the conversion. I elected the Credit Card company to do the conversion because their rate to do the conversion would have been about $20 less. The transaction was rejected and I was notified via message that my Credit Card company had rejected the transaction. I called the Credit Card company and was advised that there was NO transaction attempted. I asked the Card company to enable an International transaction since I thought that may have been the problem. They did so and stayed with me on the line for me to try again with PayPal. The transaction was again rejected. I was advised that the Card company rejected it. The bank stated that no transaction had been attempted with them. I then attempted the same transaction using the Credit Card billing address and the same thing happened. I called PayPal and the representative admitted that the transaction was rejected for "security" reasons. He had no explanation for why I was advised on the site that the Credit Card had rejected the transaction. He had no ability to override the system and advised me that probably no transaction would go through because of the multiple failed attempts. Just for grins I tried to put it through using PayPal's conversion service and the transaction went right through. Even though PayPal gets paid 5% by the recipient for the transaction, their greed required me to pay them an additional 3+% to convert US Dollars to Euros. They falsely advertise that you can use your Credit Card company to convert the currency and then lied about my Credit Card company refusing the transaction. I asked to speak with a supervisor. She said the transaction was not rejected for security reasons but by my bank telling me that my Credit Card company doesn't honor Euro transaction. I have put 2 Euro transaction through my the same credit card in the past week with absolutely no problem. The supervisor clearly lied to me. PayPal is patently dishonest!