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Mark H.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Shopping

Member since February 2020

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1 Review by Mark

2/25/20
I purchased 2 laptops for my elderly mother and young nephew to use to be able to keep in touch with me as I don't live in the country. I only recently found out that one is faulty and the other does not work at all. When I contacted them I was palmed off to the manufacturer because they only offer a 30 warranty. What a cop out, I had used the service a lot when I lived in the UK and they had been great but this is ludicrous, a 30 day warranty is a piss take for a re-seller.
scottk101
Kat L. – Ebuyer Rep
Hi Mark,

I am very sorry to hear that your laptops have developed a fault and that our customer service team were not able to help.

I would like to review your order to see if there is anything further I can do to resolve this for you, so please can you email your order number to kat@ebuyer.com and I will look into this further.

Kind Regards,
Kat

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