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1 Review by Mark

TommyJohnWear

TommyJohnWear

4/2/16

Ive posted this review on their website 9 (yes 9!!) times which has mysteriously disappeared within hours sometimes minutes of posting each time. It speaks volumes of a company and product that only allows display of positive reviews. I am trying to share it in as many forums as possible in order to prevent others from ending up in my situation. The following is the review I continue to post."My wife bought me 3 pairs of these underwear (1 second skin, 1 cool cotton, and 1 sport), the second skin were my favorite and they fit great!! Unfortunately, that isnt where the story ends...I then ordered 10 more pair of the same size in various colors. I received them, washed them, and began wearing them. To my surprise none of them fit, they were all too small. I double checked the first pair that I received that fit so well to verify they were the same size, which they were. I then ordered another 2 pair of the next size up and they also fit great just like the original pair. I contacted customer support and described my issue to them stating that I believed that the first pair I got was mislabeled or even worse the sizing was incredibly inconsistent and that I would like to exchange my order of 10 pairs to the size I believe they should be. I was told per their guarantee I could only swap out 1 pair due the fact that they were no longer new with tags. Im not sure how I am supposed to know that they are too small without wearing them?? Or even worse am I to assume that each pair I ordered could be a different size than what its labeled?? I do believe the first pair was mislabeled rather than inconstant sizing; however I am now stuck with $270 worth of underwear that are too small because of it. So be cautious with the sizing, there does appear to be some inconstancies, I would suggest ordering in small quantities to not end up in my shoes."

This company's customer service is awful and I find their attempts to trick people by only displaying positive reviews ridiculous! STAY AWAY!!

Tip for consumers: Be cautious, if there is a problem it will NOT be addressed.

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