Scams contractors! Purposely makes their website not user friendly so that (3) contractors will get charged the max amount. When you sign up with them they say only 3 contractors are billed and given the lead but I talked to one home owner and he had talked to 7 contractors about his job through home advisor. When I signed up with home advisor the deal was that if I called a home owner at least 2 days in a row and could not reach them that they would credit the money back to my account, apparently they were losing too much money from all the bad leads they sell to all the contractors, After a year of the service being like this my lead credits started getting denied so I called them and they told me that "oh no, you must be mistaken. It was never that way" after I just did it for the last year, they still wont credit for bad leads.
They will only credit for 2 bad leads a month now, so if they sell you 10 bad leads (Highly likely in a month) they wont credit you for it now. It has even gotten so bad now with this company that I've been given leads by people who don't even own a house, people who don't want work done they just wanted to know what something like that might cost or they couldn't find the right option for what they were looking for. I've called to get replacement leads on these and they now tell me that if I talked to someone then they are a potential client and its a good lead, they will not credit. I also dropped my target spending to $200 a month because I was getting so many bad leads, This has happened twice, in just one weeks time I get $450 worth of leads. I highly don't recommend this company unless you want to get scammed out of money