Very good experience this was my first purchase of filiment they were having a boxing day sale very good pricing. The next day I recieved an email from the CEO thanking me for my business. And asking to co tact them if there were any questions at all. I contacted them and they got my order ready right away so my friend that was in the area could pick it up. Very great service. I have yet to open the spools as it has been a busy time of year I hope to open them tonight, and see how well I can get it to print. First time 3d printer.