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Mark F.

Contributor Level

Total Points
80

1 Review by Mark

  • Fixez

8/11/18

I could write a long elaborate review on this company's unprofessionalism and deliberately, falsely labeled products, but I'll make it short to save me and you the time.

I bought multiple things from them, but after I spend $80 on an "OEM iPhone 7 Plus screen + LCD" that was far from functional and OEM. The 3D Touch function did not work. This should NEVER be an issue with a screen that's labeled as not only "OEM" but also "100% tested". This in and for itself is a no-go, but on top of that the plastic hooks on top of the screen that are supposed to go into the iPhone frame did NOT fit, which is how I wasted the screen adhesive that I bought from them as well.

I paid for shipping to me and I paid for the return shipping and only the screen+lcd were refunded. Not the shipping nor the wasted adhesive. Very cheap company. I strongly advice you to do your research on OEM screens+lcds, because you're not going to find them here.

Something else you won't find here is professional customer service. I was kindly referred to the "Terms and Conditions" which basically state that the company will NOT refund any form of shipping for an item that, through NO fault of your own, did NOT work. I wasted over $8 USD for shipping both ways and much valuable time.

Do yourselves a favor, research an actually reliable supplier and pass up fixEZ.

UPDATE 8/17/18:
After a claim through the BBB, fixEZ admitted the mistake and refunded the shipping.

Tip for consumers:
Don't use fixEZ.

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