Mark D.

The extended Warranty and Service is suspect at best. I went to the tech counter and was told the pen for my Surface Pro needed new tips when all it needed was a battery. Now I have a set of tips I don't need, and $20.00 plus dollars that could have been spent on groceries, and wasn't.

I shop the local store, and order on-line for pick up at the store whenever possible. Their website is very easy to navigate and you are usually told when in-store pick up is available or not.

I am very pleased with the order, shipping and delivery process. The hat I purchased fits perfectly and the sizing guide is to thank for that. I wouldn't hesitate to recommend this site to others.