Mark C.

I posted 2 devices to phonerecyclebank recently. One was unused, the other was in very good working condition. I sent both in the same envelope special delivery. I received a cheque promptly for the cheape value device (£12), but nothing for the higher value device (quoted £90). I have since attempted to telephone the company, to no avail. I have also sent 3 emails, simply requesting an acknowledgement that they received both devices, but only paid for one. I am yet to receive any response, 3 weeks later. Phonerecyclebank website advertises they aim to respond in 24hours. They have my phone. I don't have a cheque. Shame on you phonerecyclebank