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Mark C.

Contributor Level

Total Points
182

1 Review by Mark

  • WineTasting

11/7/13

Will not buy again from Winetasting.com

I was a longtime patron of Geerlings & Wade wine buying service. They were acquired by Winetasting.com some years back. This morning I selected a case of wine to order. When I went to check out I noticed that I was being charged > $45 for shipping. In 2001, I had purchased a "LIFETIME" Presidents Club membership that gave me a 10% discount and free shipping.

I called them and told them of their mistake. I expected an apology and immediate correction. The operator told me that they no longer offered free shipping. I told her that her website said otherwise. No comment from her. I then explained that I was a "LIFETIME" President's Club member that I have paid for in advance. I added that I was not yet dead. She said that was a service from the previous Geerlings & Wade relationship and not their obligation. I said that was not true because it was posted on my account under their website. I further explained that I had prepaid for this service and they were stealing from me. No comment.

So, I told her that she would be losing a customer of over 20 years and that I would be posting this. No comment. I hung up.

I urge you to stop buying from winetasting.com. They are obviously not concerned about meeting their obligations or promises and do not deserve any of our business.

Mark Has Earned 2 Votes

Mark C.'s review of WineTasting earned 2 Very Helpful votes

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