Mark C.’s Reviews of CreationWatches & more

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Discount Asian Products

“Why buy from them? Include import duties and they're no cheaper - their only USP!”

12/31/17

The only real reason to buy from Creation Watches is their prices which, on first glance, look cheaper (by a decent margin) than their competitors.

Despite being shown in your own currency and included with 'free' shipping, all giving a sense that the 'price you see is the price you pay', IT DOES NOT INCLUDE IMPORT DUTIES! Add 20%+ to the prices and they are then not at all competitive.

When I queried the large bill I received from DHL, they said that this wouldn't have happened if they had sent it via another method (so why on earth did they choose to send it DHL?! And, having looked into this claim, it simply isn't true), and their prices were still cheaper than their competitors. This claim is also untrue.

If this were a UK business action would be taken against them. Until they make it plainly clear what the TRUE value of their watches is, I would strongly encourage you not to buy from them. They are effectively doing business through misrepresentation.

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David K. – CreationWatches Rep Over a year old

"All countries levy import duties which the customer has to bear.
This is clearly mentioned in our Terms and Conditions ( http://www.creationwatches.com/terms.html), shipping information page ( http://www.creationwatches.com/products/shipping.php) and also in the FAQ ( http://www.creationwatches.com/faq.html) on our website.
For your next order you can choose Registered Airmail shipping since there is less chance of customs taxes with this shipping method.
While placing the order please leave a comment regarding the shipping method or you can email us informing the same.
"