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Mark B.

Contributor Level

Total Points
80

1 Review by Mark

  • Pet-Supermarket

12/16/17

Order placed 1st December.
Here nothing for a week.
I send email and receive response that it will be another week to reply.
So i call up and told things are messed up due to moving warehouse.
Get response to email item out of stock no estimate on ability to supply so given choice to wait or cancel order.
So i reply to that email within an hour of receiving it to instruct them to cancel order and refund my money.
I get my dog food from another suppler all done you would think.
Four days later get email to say that the order that i had already cancelled and no longer need has now been despatched to me.
So as i am fed-up with wasting my time sending emails and listening to hold music on the phone i have now contacted them though the PayPal complaints system yet again telling them to cancel the order and refund my money.
I will now sum up as politely as i can, it would seem that no one there could organise a p---up in a brewery.

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