Mark B.

Got this company out to my boiler as it was losing pressure. They said it was my pressure gauge that was at fault. They charged me twice firstly for the call out and then for fitting the part.one day later and I still had the same problem losing pressure. They sent another engineer out who said that wasn't the reason why my boiler was losing pressure and when away. I was told a rightio advisor would contact me but didn't. A rang them up and they said I need to pay another £254 to get the parts. I told them I don't believe that these parts need buying. They then said they would send another of there engineers out. He came and got my son to sign for the job. Basically told me the same again and charged me another £139 pounds out of my bank. Didn't do the job and left. I complained again to the office who kept me on the phone for over 1 hour. I was told they would send another engineer out which I met at the house as we have moved out of because of no hot water. He came told me to sign again which I said what am I signing for and told him what happened the last time my son signed that money came out of my bank and he walked out. He then told his company I refused to sign. I asked him what I am signing for he wouldn't answer. And walked out. I am now taking this company to court. So if you have any plumbing problems Don't Use This Company the rip you off