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1 Review by Mark




UPS did not deliver my package on time because Macy's didn't put the suite number on the delivery slip, even though the complete and accurate address was clearly stated at the time of the order.

The only solution Macy's customer service was able to offer was I could pick it up at the UPS depot, 5 hours after the end of work and on the other side of town. This is not acceptable, especially since I live 45 miles away in another city.

So poor attention to detail, followed by shabby customer service. I will not be using Macy's ever again.

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