Mark A.

I ordered the Big Berkey from Berkeyfilters.com about 6 months ago. Shipping was extremely fast and the setup was easy. I had a small difficulty when priming the filter with the priming button, but called their customer service and they walked me through using the blue primer, which made the process a breeze! We have a strong smell of chlorine in our tap water and since switching to Berkey that is nonexistent and the water even has a slightly sweeter taste. So far the experience for us has been great and I am glad me and my family do not have to drink tap water or buy bottled water anymore!