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mark a.

  • 1 Review
  • 7 Helpful Votes
  • 0 Thank Yous

Experience: Business

Member since June 2015

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1 Review by mark

I have used DQ and spent a few hundred dollars to buy their BOGUS leads hoping to find a decent customer one day. Well, a few years back I did find a delightful client whom I worked with and she was very happy with our work. Other than that, I have never been able to gain a single client through DQ's bogus leads.
Either the customer will never reply after acknowledging the intent-to-bid or they will not reply to the professionally written proposal sent to them or they will close projects abruptly, or they will not answer their phones or all of the above. But, after spending several hundred dollars hoping to land one good job, I have not gained anything but loss. Thus, I write this to help all the other professional fellow designers and developers to help them from experiencing this type of a loss in their future.
I have noticed that after my negative review of DQ, at least 6 new reviews have been added, ironically, all with perfect 5 stars(wink). Upon reading them, I've felt that they were less than perfectly honest so that's why I am adding the following to my review:
The customer service at DQ is almost non-existent, they have never answered any of my calls and or returned my calls since the last time I have tried to contact them. I have also sent them requests for a legitimate refund but that was also completely ignored. I would understand their refusal to issue the refund based on one of their policies that they have not had posted(wink again) but not replying to my emails right before or after I quit using them wasn't reasonable.
If this type of a service deserves 5 stars then I guess I am not from this era :)

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