Mari X.

I do not recommend this website, I purchased one unicorn charger for my iPhone, everything went well until I received it. The charger was not working at all, I thoroughly followed the instructions though. So I contacted them to return it back and that's when it went sour and unbelievably believable. The customer service was doubtful about the charger not working as « all their products are tested before to be sent » so they asked me to send pictures the item was not working! I did and then, they kept trying to avoid the return by putting the blame on me! They were rude and guess what? It did not stop there, I had the bad chance to have my issue being taken care from the boss or supervisor, look out for the level of maturity and professionalism. The lady who is supposed to be the one lead the company, the division through her message was attacking me and laughing at me by saying « who do I think You are? Lol I am the boss I don't care! » for instance, instead of taking responsibility and appease the situation she was acting up and morally being at the level of a teenager for who popularity got way over her head. I was totally in disbelief as I have NEVER met such despicable leader, until now it's the only one. I am quite surprised the company still running. That girl did not want le to return it, whereas in their website it was stipulated we could return it! She was utterly no rational due to her cockiness. The attitude of the customer representative makes sense if they have been trained by such a person. I finally had the info to return (by threatening to take legal action and keep on chasing them up as they started to ignore me…) I has to pay for the shipping … but finally got reimbursed. Honestly go buy somewhere else, you have to be confided whether you keep the item or you have to return and they have an issue about the return which is a problem when you have a company!