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I tried to order a jersey from the multiple websites that this company owns. Had I known they were all run by Fanatics, I would have never ordered online. I ended up purchasing 5 of the same jersey due to so many issues. They sent me the wrong one, they take days to reply with a robotic message that is no help whatsoever, they sent one that was damaged, they were out of stock on 2 others but took over 2 weeks to inform me. The service both on the phone and via email has been awful and after 2 months of back and forth, I am still trying to get my money back. They keep trying to refund me only a fraction of what I paid. I do not have any jerseys now nor do I EVER want to shop here again.
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Hello Marissa, we do apologize for the inconvenience. We have looked into your order and we do see that you have been fully refunded. The latest refund was issued on January 13,2017. We ask that you please allow 2-10 business days for the refund to process. If there is another order that you would like us to look into please let us know.
Thanks, Whitney P.