They say 4 items have been delivered but I have not received any of them. Some items are very cheap and not authentic. They also send wrong items that you picked.
We offer Buyer Protection (https://tinyurl.com/yy6m335d) which guarantees items are shipped with valid tracking and delivered to the address provided or a full refund will be processed. Please contact our support team at https://tophatter.com/support/new
You can request to return an item for up to 30 days from the date of delivery. A full refund of the original price paid will be processed upon return of the item in its original condition. To request a return, visit My Orders, click the item, then click Return Item.
Shoppers also have the option to rate their delivered items. Rating items is important because 1.) other buyers will be able to review the average rating on products before they bid, and 2.) items rated consistently low will automatically stop being scheduled on the platform. For these reasons we encourage you to rate the products you have purchased, although doing so is not required.
Accept our warm wishes for a very happy holiday season to you and your loved ones.
Hi Maris,
Thank you for your review.
We offer Buyer Protection (https://tinyurl.com/yy6m335d) which guarantees items are shipped with valid tracking and delivered to the address provided or a full refund will be processed. Please contact our support team at https://tophatter.com/support/new
You can request to return an item for up to 30 days from the date of delivery. A full refund of the original price paid will be processed upon return of the item in its original condition. To request a return, visit My Orders, click the item, then click Return Item.
Shoppers also have the option to rate their delivered items. Rating items is important because 1.) other buyers will be able to review the average rating on products before they bid, and 2.) items rated consistently low will automatically stop being scheduled on the platform. For these reasons we encourage you to rate the products you have purchased, although doing so is not required.
Accept our warm wishes for a very happy holiday season to you and your loved ones.
Respectfully,
Angelique