Thumbnail of user marisap16

Marisa P.

1
Level 1 Contributor

Contributor Level

Total Points
256

3 Reviews by Marisa

  • Journeys

6/3/19

I ordered the Reebok classics. The next day the put an "authorization" hold on it. The next day I contacted customer service to inquire about the shipping. They tell me they are looking for a store to ship it from! An hour later I get an e- mail stating tbey cancelled my order! No explanation given. When I contacted " customer service" I was told about about another pair in another color BUT I would have to re- order that pair and WAIT 3- 5 days for my original refund! I should've read these reviews prior! But hey rejection is for your protection. I have already notified co- workers, family and friends! I will NEVER shop here again!

  • Adidas

11/24/21
Verified purchase

Clearly, according to reviews on multiple sites Adidas.com is like a scam and is allowed to continue their deceitful practices... Long story short. Visited the store, they "were conveniently out of stock " of merchandise. The store manager offered to have us purchase merchandise via web. That was 11/15 & on 11/16 they withdrew the money. It is now 11/24 and no merchandise. The message has been stating "packing your order" since being ordered. Contacted customer service absolutely no help what-so- ever, simply and without regard told me my merchandise was on "back-order" no ETA. However according to their website there were 4 left in stock. No compassion. I was told I could cancel my order. I know what I can do but how about you do what is right and send my merchandise? This was a birthday present. Their lack of concern is beyond me. How can this deceitful if not criminal practice be allowed?

Tip for consumers:
Don't purchase via website.

Products used:
men's track suit

  • Tillys

7/9/19

I initially rated Tilly's a one star do to them constantly changing the delivery date and the bad customer service when I inquired about it! I felt compelled to upgrade it to three stars because my order arrived today, just in time for the occasion it was ordered for. BUT they need to work on their customer service! It's really terrible! It feels like they could care less about the customer's issues!

Marisa Has Earned 16 Votes

Marisa P.'s review of Tillys earned a Very Helpful vote

Marisa P.'s review of Journeys earned 12 Very Helpful votes

Marisa P.'s review of Adidas earned 3 Very Helpful votes

Marisa hasn’t received any thanks yous.

Marisa doesn’t have any fans yet.

Marisa isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kristinp316
3/27/24

I ordered $310 in product, I never received the product due to it being shipped to the wrong...

Thumbnail of user cristiana.tzonev
3/25/24

Be advised, when you use a gift card for your order and return some items, they will provide...