Marisa D.

I will never again order a book from this website. I ordered the book I needed for the class, it showed the picture of the book that was required for my class and when i got it in the mail it was the STUDENT MANUAL for the book. I was so mad that i had spent $100 on a book that ended up being the wrong one, so i e-mailed them asking if i could return it, they e-mailed me back that i could and i needed to do a return request, so i did. Then the next day i got an e-mail saying to disregard the other e-mail, that i couldn't return it because it was my fault. I ended up throwing a big enough fit that they told me i could return the book and get a refund. I returned the book through USPS like they requested, and I've had to hound them for my refund. They asked me when would be a convenient time for them to call about my refund and i told them 2 PM the next day, not only did they not call at 2 PM the next day, they called at 9 PM and i couldn't understand the guy over the phone and he was extremely rude. I've returned the book over a month ago and i still haven't received my refund and i am still hounding them everyday for it. AWFUL place to order from and terrible customer service.