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Mari P.

Contributor Level

Total Points
83

1 Review by Mari

  • NewChic

7/1/20

Terrible service and quality. I ordered two blouses in my size L and 9 weeks later they arrived - in size 2XL! They insisted that this was my fault and I should have understood their sizing system and that I should ship them back to China from Canada at my own expense and they would try again. Many snippy emails later I am left with two huge (and poor quality) blouses and a partial refund. I am out $40 and wish I could warn all future customers to beware of the pretty advertisement pictures they post: this is a scam!

Tip for consumers:
Beware - this is a shady company that is clearly out to scam gullible buyers.

Products used:
I ended up donating two expensive ($30 plus shipping each) wrong size blouses to local charity. So I ended up with a hole in my wallet and no products to show for it.

Service
Value
Shipping
Returns
Quality
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Newchic N. – NewChic Rep

Hi Mari P., we're sorry to hear this. The size range of different products varies, as well as the size letter due to different regions and manufacturers. And basically in the size chart on the product details page, you will be able to find a suitable size (based on your own measurement). For any further assistance, just chat with us in private from Messenger or contact us via email: vipservice@newchic.com
We will be happy to help! Thanks.

Mari Has Earned 3 Votes

Mari P.'s review of NewChic earned 3 Very Helpful votes

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