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It has now been over two weeks of this nightmare. I've didn't accept either shipment after my post carrier wanted to collect hundreds of dollars for VAT before giving me my packages. Although the site says free shipping 2-3 days. FAKE
1st oder $1900. 73
2nd order $917.13
The postmaster stopped delivering my mail to my residence 10 days ago because they stated that I needed to pay the $371.16 for VAT.
I had to pay this amount today to reinstate my mail service. This is absolutely awful customer service. I've been shopping with your company for years and spent thousand of dollars on merchandise and I've never experienced service like this before.
I don't have the merchandise, I haven't gotten my money back to my credit card nor reimbursement for the $371.16 I had to pay today. Don't advertise 2-3 free shipping if it isn't true.
Very dissatisfied
Tip for consumers:
Indicate if there are VAT fees.
Products used:
none. I returned both of these orders
Mario P.'s review of SSENSE earned 2 Very Helpful votes
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