Marion G.

We purchased a set of 4 spark plugs last week and paid for the 24 hours delivery.

The next day, we received a message telling us the spark plugs we already paid for were not available anymore.

The spark plugs were sent three days after that, meaning we paid a 24 hours delivery for nothing and weren't refunded.

Then, we finally received the package and there were only one spark plug instead of four in it, meaning we're gonna have to start the process all over again.

Our only holiday of the summer is in four days and the car doesn't work.
We don't even know if we're gonna be able to leave because Mister Auto can't fulfill a basic task like sending what you pay for.

My questions are:
How can you make someone pay for something that is not in your stock?
How can you deliver one item when we paid for four?

This is literally the worst service I've ever experienced.
I will post this on every website where I can review your awful service to alert other people of how you treat your customers.