My first order was fine, even had some free stuff- guess to lure in customers. The plants I received in the next two orders looked like I fished them out of the skip at the tip. Plant guarantee - must be a joke- the company cannot be contacted. Their so-called help ticket never goes through, have just wasted two hours online trying to get a refund. Their chat does not work either. Safe yourself the money, spend a few more pennies and buy at a reliable garden centre. I am going to report them to Trading Standards as their promises on their webpage are not true and the plants send out are not as described. Total let down