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We would like to kindly inform you that Kinguin is a marketplace which is offering products from 3rd party sellers. It is our main concern to ensure the best quality of the sold products. Sadly, we are aware that despite our biggest efforts mistakes might happen. We would be more than happy to look into this problem and provide you with a satisfying solution. If possible, we would kindly ask you to provide us with an Order ID. We encourage you to contact us via Live Chat or our ticketing system. We are available at your service 24/7
Had daar een product besteld waarbij aangegeven stond levering 1-3 werkdagen. Product geleverd pas over 1,5 week. Ze hebben niet eens laten weten dat het later geleverd word. Niet eens excuus gekregen.
Thank you for your feedback.
We would like to kindly inform you that Kinguin is a marketplace which is offering products from 3rd party sellers. It is our main concern to ensure the best quality of the sold products. Sadly, we are aware that despite our biggest efforts mistakes might happen. We would be more than happy to look into this problem and provide you with a satisfying solution. If possible, we would kindly ask you to provide us with an Order ID. We encourage you to contact us via Live Chat or our ticketing system. We are available at your service 24/7
Kind regards
Kinguin Customer Support