Thumbnail of user mariok13

Mario K.

Miami Florida

Contributor Level

Total Points
181

1 Review by Mario

  • DHgate

1/18/16

Facts of the case:

Date of purchase: Dec 23th 2015

Amount paid: $242.00

Purchase Order #: *******

Tracking Number provided: RT*******HK

Tracking website: www.17track.net

Type of payment: MasterCard

Country of Origin: China

Country of Shipping Destination: Miami Florida USA

Method of Shipment chosen by Buyer: DHL

Method of actual Shipment Chosen by Seller: HongKong Post

Name of Product: AntMiner Bitcoin Mining Machine

Website of Seller product: http://dg.dhgate.com/myaccount/order/orderdetail.do?act=editpost&rfxproductid=ff*******a1b*******cb5b2a784a9e

INTRODUCTION

I purchased a Bitcoin Miner from a seller on the Dhgate.com Website on December 23rd 2015 for a total of $242.00. During the shipping process I selected and paid for DHL as the shipper and was told by the website that the delivery date will be by the end of December 2015.

Four days after payment was received by Dhgate.com I was given a tracking number RT*******HK and told that my item would arrive as promised, however the date came and went I did not receive the item. I literally would look for every truck which came down my street hoping that I would receive my item.

I contacted the Dhgate.com by their chat room see Exhibit 1 to inquire about my package. I was then told that the item was shipped by HongKong post instead of DHL and that the item would arrive sometime between January 11th 2016 and January 28th 2016. I was furious but I had no choice as the item was already shipped by a different method chosen by me at the time of purchase.

With great reluctance I agreed to the new shipping date and method, soon after this I began to search the internet for the name of the Seller. I discovered that the company have had several client complaints on line by buyers worldwide. See Exhibit 2, I discovered buyers had alleged that the company have shipped empty packages, packages with bricks to a client in Australia and many other varied kinds of unfair treatment by the Defendants.

Further I ventured to check the tracking number using the website of the shipping carrier which Dhgare.com provided to me. I was in total shock to learn from the carriers website that the item was shipped a full 30 days before I actually ordered the item in question, the Defandants admitted see exhibit 2 that the tracking number was a fake and that I needed to file a dispute and make a proposal for settlement. I was dumbfounded, to learn that I had to make a proposal when in fact the Defendants committed a fraud on me by error or with deliberation, the Defendants have a duty to fact check the information before disclosing such erroneous information it was an advance payment. I quickly realised that I was not going to get a box of bricks for my money.

I then contacted the supplier of the item to get my money or the item. I was told that I needed to change my complaint from fake shipping tracking number to any other option to get a refund. This is the subject of this lawsuit.

THE PARTIES

The Plaintiff is a private Bitcoin and AltCoin mining consortium head off-iced in Miami Florida. The Defendants are a selling website and a BitCoin mining machine shop, situated in China.

VENUE

The venue is proper as the Plaintiff purchased the item with a credit card in Miami Florida on line.

Purchased an Antminer bit coin mining machine for $242.00 on December 23rd, 2015 I chose the DHL shipping to arrive just after or during by the end of the year, the company gave me a fake tracking number of another item and shipped the item by HongKong post. The Tracking number indicates that the shipped item was shipped about 30 days before I ordered it, what a sham that is.
I want my item in the new condition or a refund, simple I reported the transaction to www.ic3.com this is a sham company, period. I have not received the item yet to this date. I want this item so badly. Now they are asking to change my reason for a refund from"fake tracking number" to "I do not want the item." then I get a refund.

These are the words of the shipper """hi, friend
Sorry to bring you so much trouble, we had connect with translate company.and the machine had stoped in HK now.so, if you don't want it, we will refund for you, but please change the refund reason. You can choose the reason "you don't want it"or "the product is still on the road". Then we will agree your refund soon. Thanks for your understanding.
B/R" so the item is in Hong Kong, there is a provision in the terms and agreement that I must pay for return shipping if I do not want the item, but I do want it or my money back, they gave me a fake tracking, so they can get paid from the escrow and I get part of my money back when they failed to give me the item and failed to send the item by DHL. No No No
Here is a link to my review on my blog http://mariokenny.me/2016/01/04/dhgate/

Sham company

Mario Has Earned 1 Vote

Mario K.'s review of DHgate earned a Fraud Buster vote

Mario hasn’t received any thanks yous.

Mario doesn’t have any fans yet.

Mario is Following 10 Users

Thumbnail of user jamess344
James S.
6 Reviews
12 Votes
Thumbnail of user alanb80
Alan B.
3 Reviews
6 Votes
Thumbnail of user bb113
B B.
2 Reviews
3 Votes
Thumbnail of user brittanyf14
Brittany f.
1 Review
9 Votes
Thumbnail of user hariharandhandapanik
HariharanDhandapani K.
1 Review
0 Votes
Thumbnail of user alexl88
Alex L.
1 Review
8 Votes
Thumbnail of user destinyb5
Destiny B.
1 Review
5 Votes
Thumbnail of user tylerh48
Tyler H.
1 Review
18 Votes
Thumbnail of user lindseyr29
Lindsey R.
1 Review
5 Votes
Thumbnail of user eurekat
Eureka T.
1 Review
10 Votes

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user chandrab
3/27/24

The first purse I purchase was Feb 1, no purse constant being lied too! 😡😡 The second purse was...

Thumbnail of user pfahlsue
Cindy K. reviewed DHgate
3/19/24

I purchased a counterfeit cell phone, when I went back to the company, they had me send all kinds...