Frustrating experience, horrible customer service, incompetent staff. Tried to send a measly amount of money to a relative just enough for one trip to groceries store, but the amount of paperwork they requested was mindblowing. At the end, I gave up, and requested a refund, expecting that in case of cancellation the refund should be nice and easy, but how wrong I was! The new round of the paperwork began - just to recover my money!