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The worst online shopping experience ever!
I bought Robotic Vacuum Cleaner iiutec (R-Cruiser). It stopped working during the first year, while still on warranty. I contacted Geekbuying and they advised me to ship the vacuum cleaner to them for repairs. I paid $56 postage from Australia. Had to remind them I exist a couple of times. Then, 6 weeks after, they wrote that I have to pay additional $24 for Customs clearance. This would be $80 out of pocket for the faulty product still on warranty! Another 2 weeks of correspondence and, surprise-surprise, they write that the warranty period has ended.
Bad product, poor customer handling, fishy company.
Marina K.'s review of Geekbuying earned a Very Helpful vote
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Empty.
I bought BMAX B6 Plus on 14th August 2023. Now it's broken. Just absolutely poor quality.
Cons, Shipping took long days, delivery time itself was standard from China to Japan, the days...
Dear Marina K.,
We are sorry for the inconvenience.
Please let us know your order number so that we can check further details regarding your order issues.
One of our customer service representatives will reach you via email shortly.
Best Regards,
Geekbuying.com