I ordered a pair of leather shoes, but instead of them, they sent me cheap, nasty black plastic sandals. In their website it is mentioned that the costumer can return the product or ask for your money back. However there is no address mentioned, so that the product can be returned and moreover they dont answer their e-mails. Finally this electronic shop is situated in China, where they sent me the shoes and not in UK, as it is mentioned in their web address.