Developed in part with a grant from
the National Science Foundation

Member since July 2018

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 409

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Marilyn

T.J.Maxx

T.J.Maxx

7/6/18

Never again will I order from this poor excuse for a company - customer service is non-existent. I ordered enough merchandise to qualify for free shipping and entered the code as required. When I finished my order, and pushed the "purchase" button, they added shipping back in. I called immediately and was told there was nothing they could do until it ships and then the shipping charge will fall off. Well, that didn't happen, and I have called multiple times to get this taken care of - still customer no service says it will credit it in the next few days. A few days go by and no refund. No one is able to over ride this and issue the refund - not any of the customer no service people, not the manager (LaTonya) of those customer no service people, and that manager (LaTonya) says there is no one above her. So, I am guessing LaTonya, Mgr. of customer no service must own the company and she is unwilling to take care of this. Says she will look into it - (LOOK AT MY ORDER) - and get back with me in a few days. Heaven forbid that I happen to be in the bathroom "if" she calls, or in the shower "if" she calls. Then I will miss a perfect non-opportunity to get this resolved. I am through with you.......T J Maxx customer no-service.

Marilyn Has Earned 5 Votes

Marilyn T.'s review of T.J.Maxx earned 5 Very Helpful votes

Marilyn hasn’t received any thanks yous.

Marilyn doesn’t have any fans yet.

Marilyn isn’t following anybody yet.

Similar Reviewers on Sitejabber

rebeccac315
7/19/19

I ordered a cat tunnel for my cat, the package arrived in a well amount of time, open it up to be...

aw233
A W. reviewed T.J.Maxx
7/7/19

I ordered via TJMaxx.com 5 items. Loved 4 of them, all 4 as described and per wayfair, houzz,...