These are the laziest bunch of people and will look for any excuse to not mow your yard. They will only mow a part of the yard and then lie about why they did not mow the entire yard. Sometimes they even don't mow, but not report to the office that they did not mow, so you get charged.
The office staff is not much better. They are rude and always defend the crew.
If I could give zero stars, they would get zero.