Marilyn S.

I purchased $70 of parrot toys. I received them opened box the smell was horrible, I put whole thing outside knowing I was returning them. It cost me $53 to return in either 30 or 60 days depending on which page you read it's either 30 or 60? I sent in for a return they said I could use whatever delivery I wanted (I have that in writing). I had to replace flimsy box and packaging. After months of trying to get my shipping costs refunded because of defective products they say because I didn't call them first they will not refund. It has taken months because they don't return calls or texts! I even gave them the opportunity to give me credit for dog items, NO they don't do that! HORRIBLE customer service, never again!