I purchased 2 nightgowns, & one's silk frayed after one washing. I called to get a replacement, which they agreed to. It cost me $13 to send it back on 2/21/18. I never heard from them again, & when I called today, 3/7/18 they said it was out of stock, and had issued a refund, which they had never called me. They did credit my account, but I resent that I was not notified. I'll never order from them again, as all my purchases in the past have taken so long to be delivered, and no email is issued to tell me when or if.