Marilyn L.

Worst of the worst. Buyer beware! I ordered a Canon camera Aug. 9th and still have not received it despite appoligies and promises to ship it. My credit card was charged immediately. I think this hoax of a company is operating on our money that they collect but don't ship the goods. Beware of "John" the customer service guy who plays the good-guy-bad-guy part. I've contact the BBB and am waiting a reply. I also sent a letter to the Attorney General of Washington, DC to investigate. SmartSubs is supposidly based there.
9/09/09 Still have not rec'd product ordered or reponse to email & VM. Since last update I have filed a complaint w/IC3.gov (internet crime complaint center)... my credit card company credited me and is investigating too... I'll keep you posted!