This place has gone to hl in a hand basket I have never in my life been so upset getting off the phone than before I called in customer service is hilariously stupid. I can pay my bill online 8n full get confirmation receipt and not 30 mins later it shows another bill and past due wtf I've called like 35 times just to get nowhere I've contacted BBB and haven't heard back yet I'm on a fixed income so I know what my bills are we month as far as I can show on my online account AT& T owes me a lot of money in refunds, late fees, etc... I'm so sickened by these ppls sorry $#*! attempt to rob ppl.