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I'm revising my review. My initial review talked about the horrible customer service and I stand by that with the first person I dealt with. I later received an apology email for that person's behavior and was offered a full refund and I did receive the refund. I appreciate them realizing that they were wrong and making it right.
* SHEIN attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Marilyn G.'s review of SHEIN earned 6 Very Helpful votes
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Dear Marilyn,
Our team has sent you an email from Dispute@Shein.Com regarding your order. Kindly respond at your earliest convenience. We hope to hear from you soon!