I've been shopping on Aliexpress for over five years or so (perhaps longer), and over the years I have seen an improvement with their customer service, quality of products and faster shipping times. I have bought all kinds of items from headphones to household goods. In the early days the quality was questionable and the delivery was very slow, but I guess that I take into consideration how cheap the products are and it's a case of you get what you pay for. However, over the last few years there has definitely been an improvement with faster shipping, better communication and a higher quality of goods. I do feel secure when I pay for my items as well and I think the fact that some sellers
Have a Paypal option has really given me even more confidence to purchase goods. The only other criticism I have is that they do tend to show photos that do not appear to look like the product photo, but having said that, the items received are generally good.
I have given Aliexpress a five star rating, only because of the major improvements they have made. I would recommend buying from them.