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I purchased 220 real comments which was said to arrive AT MOST in three days. I waited the three day period and then contacted them for a refund because of the time frame and I needed the comments asap. They then assured that they would send an email to the "appropriate department" and that I should receive an email within 24 hours. It has been five days since then. I tried contacting customer service AGAIN and they were very rude, didn't help at all, told me they would forward the request for a refund AGAIN and then abruptly ended the chat while I was in the middle of typing! The overall customer service and delivery of product is terrible. If I could give zero stars I would. Do not buy why from this website.
Tip for consumers:
Don't use the site it's a scam
Products used:
Instagram comments
* Insta Followers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Marija Z.'s review of Insta Followers earned 3 Very Helpful votes
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Hello Marija, we sincerely apologize for the experience you've had with our services, From time to time social media platforms are making some updates so orders are delayed or stuck related directly to that reason. If you could tell us your order ID, we will definitely resolve this inconvenience you've had with either refund or completing the order.