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I was complaining about that I never received any invitations lately and the lady told me to send a email to their customer service. Which I did and the result of all this was that I have been removed from the website. My account got deleted and my email was unsubscribed. Thank you BzzAgent! I don't even need you!
Viewpoint was my favorite. Every month at least once, sometimes twice I got a product to sample. Around new year the two sampling firms united and everything changed. For the bzz campaigns, they have to invite, email who's matches with the product. Looks like I'm a damn alien form the other universe, because there's no matching sample for me anymore. I have to hunt down on the freebies site their campaigns. Since they took over, had 2 L'Oréal samples, which I find and applied, was no invite email. THIS ISNT RIGHT!
Not my first time ordering from YSL. US. This time I ordered a perfume from his rare collection and I got 2 day free shipping. The order was placed on the 7th of July and I got the package on the 19th of July. When the question popped up to rate the shipping, I gave only 1 star, I believe it was fair. Two day shipping even without the weekends isn't 12 days, right? I think YSL. US should pick a more trustworthy shipping company. The prestigious website, brand has to have a reliable shipping service. After I gave the 1 star rating, they started bombing me with emails, daily more than 10, promising me 10 % off from my next purchase. Why are they so sure that I will go back to purchase from the website again? All what they have, I can find anywhere online or in any department store. The last few emails were about refund, refunding my gift wrapping, which I didn't claimed, opening a investigation about the lost package, also, I never filed a claim for a lost package and a few emails with a proof of delivery from the last 2 purchases.
Finally called the customer service on the given number and talked to someone, asking her to put a note that I have the package, I was only rating the shipping experience. I don't need a refund or any kind of investigation. Needless to say; the emails are still coming…
Since L'Oréal took over YSL US, things are not the same as before. I think, I will go to the store for my future purchases, I got to sniff the products before I buy, because I don't need another shipping and buying experience like this was.
Tip for consumers:
Don’t have advice how to use their website or how to order and have your package on time. Avoid the website and buy from the stores.
I love to be a part of the FabFitFun community. The sales are unbelievably great and the boxes are filled with goodies. You are getting much more in the boxes than what's the real value for it. I just renewed my annual subscription and I don't regret it. Come and join us!
Hi Marijana! Thank you for this sweet review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! Xo
Marijana H.'s review of BzzAgent earned 3 Very Helpful votes
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I have applied to almost 75 of their freebies. Some all from different sites because on their...
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