M V.

Cheapoair does not respond, communicate or provide service
My flight # ******* was April 1st and canceled with air transat due to COVID. No communication from cheapoair since. I call in all the numbers he posts. I send emails, I have no response. I use the chat service with the robot which me in an indefinite wait, without result. In addition, when I wanted to fill out the online form, it says that my flight has expired. He finally sends me a link that does not work to speak to an agent. For air transat, the cheapoair agency must either reimburse me or change the date of the flight. I don't know which saint to speak to. It is a scam or what. If you are also a victim, think about a collective complaint