marie p.

Amazon is a good place i would say. Most of the time they do have better prices than other retailers and the prime service is valuable. Customer service is usually pretty good although if you have a problem and need to dispute an order it can take a ridiculous amount of time. This is more so if you order items that are not sold/shipped from Amazon directly. For me it took 4.5 MONTHS to get a refund for an item I didnt even order. However I've also had packages that did not arrive by the schedualed date and they gave me a full refund no questions asked. So like i said it's pretty good though it does have its annoyances. Keep in mind that I do still shop here regularly so the good does outway the bad a majority of the time. It is my go to site for anything I need when I dont want to pay full price.

I have nothing but good things to say. The site is so easy to use and you even get reminders to enable your cash back. I've had times when either an order didn't register for whatever reason (or just not rite away) and even when I just forgot to click my "ebates button" during a check out and customer service was awesome about making sure i received my cash back amount. The response time is super fast and the representatives are always friendly. I tell everyone about ebates and I will continue to do so.