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Marie P.

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Experience: Health

Member since June 2019

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1 Review by Marie

6/25/19
I bought leggings. They were too big. I wanted to return them, but unlike other online companies that offer free return shipping, they were charging me $4.99 to return them. (after I paid $4.99 when I ordered them) I went to the post office and it was only $2.03 to ship them back... I wrote customer service and received an RMA return shipping label with no explanation so I though they were doing the right thing. Then I saw that they had charged me the $4.99! I would have saved myself $3.00 to mail them back through the post office w/tracking...so now I am out $10.00. I know it seems trivial, but if it only cost them $2.00 to mail it...then why did I pay $10.00 in total? It's just wrong!

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