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1 Review by Marie

Zoro.com

Zoro.com

12/14/18

On 11-30-18 I placed an order for 40 items for next day delivery and received shipping confirmation for 15 items. I cancelled the order on 11-30-18. I received an apology on 12-3-18 and replied for a refund. My return request was processed on 12-4-18. The remaining items were shipped on 12-3-18 and 12-4-18 despite cancellation. All items were returned but they refuse to refund shipping charges for items that were not even received next day.

They do not tell you they don't have the items and then they charge you for next day shipping for items received 5 days after your order and even though the order was cancelled the same day. Do not trust these people.

Marie Has Earned 7 Votes

Marie M.'s review of Zoro.com earned 7 Very Helpful votes

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