They sell factory rejects and do not disclose that. Will also send 2 different sizes. (Ex: 8 and 7.5) when size 8 was ordered. Guess they are hoping you don't notice. Also will send a half size difference from what you ordered on both pairs. Probably don't have your size so they figure you may not notice. Bought a pair of merrell trail shoes. The tongues were so short that the top lace went under into my foot. This business just sucks. You may occasionally get lucky and not mind a minor defect but it won't be often. Plus just the fact that they treat you like you are stupid and won't notice just runs me the wrong way.