I was very excited to order my first ColourPop palette. I decided on the Brown Sugar palette which had 9 pots of warm colored eyeshadows. It arrived in 4 or 5 days. As soon as I opened it, I noticed the plastic container had many scratches on it. I also could see the pots themselves were falling out. I had to take all 9 pots out (which I just had to pick up... no struggle at all) and jet glue each of them where they belonged. I thought ColourPop was high end? I don't think I will be purchasing more products from this company. Super disappointed! :(