Marie C.

I tried to take advantage of a coupon and ordered online. The website kept declining my order -- 4 times -- before it finally went through. Later in the week, I noticed 4 charges on my credit card... they eventually were taken off and then mysteriously they canceled the order. They told me it was my credit card, although I regularly use the credit card for online purchases. I tried to get them to honor the coupon but they said they couldn't. I find it hard to believe that they couldn't be more helpful. Nothing wrong with my credit card. Best to order your shiseido from other sources rather that this site which is not well run.