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I have purchased 2 rings from JTV and worn them less than 3 times and the stones fall out. These rings where over $100 a pi
“Thank You! Buyer Beware, indeed.”
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Hello Marie, we are sorry that the pieces you received had stones that were loose and fell out, that is something no one should have to experience with our jewelry. We have repair options after purchase as well as our Jewel Safe™ protection available at the time of purchase, the last thing we want to do is leave you without any options. If you have an issue with any of our jewelry, we highly recommend contacting our Customer Care team at 800-619-3000 who are open from 8am-11pm EST, or by emailing us at customercare@jtv.com.