Maria T.

Despite consulting Mango's size charts, the ordered clothes were too big. So we decided to return them - big mistake with this company. We had to pay an enormous shipping charge to send the package back. Then we wait for weeks (almost a month) to receive the refund but we never do. We e-mail them, and only receive a template response. Then suddenly a package arrives from them, asking for another enormous shipping charge to be paid by us. Why? No explanation. No email, no contact from Mango at all. So the courier is expecting their money, but we have no idea what we're paying for. Most likely the very clothes we returned a month ago.
So now what? 200 bucks paid for nothing and no refund or feedback from Mango at all.
It truly doesn't get much worse than this. Stay away!