Maria s.

Horrible delivery service and even worst customer service. Ordered breakfast the day before for a meeting the morning after. Food arrived an hour and a half late. After an hour waiting I called customer service to cancel the order and they placed me on hold for about 30mins until the order arrived. When the customer service agent retured to the call she said she couldn't cancel the order and give me my money back since food was delivered. I specifically called to cancel the damn order and she just refused. She only ofered a $10 voucher for my next purchase for my inconvenience. I had to ask to speak to the supervisor and after explaining again, I even had to send them my original order receipt email where it clearly said that I ask for delivery to be an hour and a half before food arrived. And after almost an hour on the phone the manager gave me my money back.

Not worth the hastle. If you are planning a meal for a very specific time, try another delivery company. If you have an issue with your order and need to contact customer serice, make sure you have another hour to waste of your time and be very patient since the regular customer service agents won't even listen to your request.