Horrible - you pay a huge amount of money for very cheap fabric, the dress is worth £10 and you pay over £100 - they don't even want your dress back even though you ordered a size and not a tailored one and they leave you with the dress (in the bin already) and offer 8% refund of the total price.
I will work on having this website reported for their dodge way of getting people's money, because as you can see everyone has the same experience. Do something people!